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Once I sign up for a new account and I start creating my own WebBooks, will they be saved?
After signing up, everything you create will be saved. You don't need to sign up as a "paid" customer. The site is completely free to use (up to 50MB worth of storage). You only pay for those book products that you order, such as a professionally printed and bound hardcover book of your WebBook.
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What's the difference between my account information and nicknames?
Your account information contains all of the "global" information (i.e. the information that is valid regardless of whether you are in a WebBook or not). Your account information contains the information you entered when you signed up, such as first name, last name and e-mail address. Nicknames, on the other hand, are specified on a per-WebBook basis, so you may have different NickNames in different WebBooks (i.e. have the nickname 'Uncle Joe' in a babybook for nephew, but 'High Roller' in a vacation book for trip to Vegas).
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I can't sign in - I get the message "The e-mail address you entered could not be found in the database".
When signing in, you must specify the exact same e-mail address as the one you used when signing up for a new account. For your convenience, this e-mail address is listed on your "Welcome New Member" confirmation e-mail. If you don't have your confirmation e-mail and are unsure of the e-mail you specified when signing up for a new account, send e-mail to support@sharedink.com and we'll help you.
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